Radio One's repair facility and corporate office is located at I-85 and Beaver Ruin Road in Norcross, GA. Our CET certified and FCC licensed technicians have a vast amount of experience in most of the radio systems on the market today. We utilize state of the art service monitors and repair equipment to analyze and repair all types of radio equipment. Radio One services many large accounts all over Atlanta and North GA. We will be glad to schedule a tour of our Facility upon request.
Tired of lousy customer service? At Radio One customer service is our top priority. We were recently told by a large fleet public safety radio system manager — “If I had to rate Radio One's service on a scale from 1-10. I'd have to give them an 11 or 12. It has been that good.”
We want all of our customers to rate us off the charts.
Pickups and Deliveries
Radio One provides pickup and delivery in the metro Atlanta area.
Extended Service hours
Radio One is open longer hours each week for your convenience. Doors open at 7:00 AM and close at 6:00 PM - Monday thru Friday.
Radio One strives to offer the highest quality service and quickest turnaround in the business. 95% of all repairs are performed at our service facility in Norcross. Equipment is not shipped out to other repair facilities or manufacturers. Occasionally a repair may have to be referred to the manufacturer. Repairs are generally turned around in an average of 3 to 4 business days. Radio One stocks most commonly required parts for many models and manufacturers.
24/7 Emergency Service
Radio One technicians provide emergency service on all repeaters, base stations and critical infrastructure - 24 hours per day, 7 days per week. Just call 678-218-9900 and the afterhours message will give you a number to call to reach one of our technicians.
If our technicians cannot repair your repeater immediately, we will get you back on the air quickly by providing you with a loaner repeater. No more lengthy down time when you have a repeater failure!
More for Your Money
Radio One Technicians can repair most problems quickly. This result of this is huge savings in labor and repair costs over the competition.
All Radio One repairs include
Field and In-shop Installations
- Tuning and alignment
- Battery analysis
Our installers pride themselves in always doing top quality work. We provide both in shop and on-site installation services. We can perform even the most complex public safety installations for you in the field. To include consoles, radios, lights, wig-wags, sirens, computers etc… Our field service can save you time and money by reducing the man power and time involved in shuttling vehicles to the shop for installations.
Engineering and FCC licensing
Radio One has designed and engineered many systems both large and small for clients all over the state of GA. Our engineering staff can design a system for you utilizing the latest digital wireless technologies. Radio One provides complete FCC licensing services as well.
You can schedule a service call or pickup by calling 678-218-9900 anytime from 7:00 AM to 6:00 PM Monday thru Friday. Or email us anytime at firstname.lastname@example.org.
We Guarantee It
We do it right the 1st time. But in the event of a failure, all Radio One repairs come with a no questions asked 6 month warranty.